About the opportunity
An eCommerce digital agency is looking for a Project Manager to lead website builds, platform improvements and integrations for retail and eCommerce clients. This role requires both platform-specific project experience and an understanding of the eCommerce industry. You should know how delivery decisions affect trading, customer experience and day-to-day operations.
What you will do
- Manage projects from discovery and planning through to launch and handover.
- Own project plans, budgets, timelines, risks and stakeholder updates.
- Coordinate developers, designers, testers and client teams.
- Turn commercial requirements into clear deliverables and priorities.
- Manage platform builds, migrations, integrations and ongoing improvement work.
- Oversee testing, launch preparation and post-launch support.
- Build strong client relationships and communicate progress clearly.
Essential experience and skills
- Project management experience on at least one major platform - Magento or Adobe Commerce, Shopify or Shopify Plus, BigCommerce or commercetools.
- Experience in the retail or eCommerce industry and an understanding of online store operations.
- A track record of website builds, migrations, integrations or significant platform improvements.
- Confidence managing scope, budgets, timelines and competing priorities.
- Ability to work with technical teams and explain delivery issues to non-technical stakeholders.
- Knowledge of product discovery, checkout, payments, fulfilment and returns.
Useful experience
- Working in an eCommerce or digital agency.
- ERP, PIM, CRM, payment or fulfilment integrations.
- Projects across more than one eCommerce platform.
- Agile delivery methods, Jira, high-traffic retail sites or complex catalogues.
What success looks like
You will deliver projects that launch smoothly, meet agreed commercial goals and give clients confidence throughout the process.